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For Jabodetabek, delivery usually arrives within 1-2 business days. For other cities, we use insured cargo with an estimated 3-5 business days so your order stays safe.

All Medibyx products include official warranty. You can visit the brand official service center directly (such as Apple/Samsung) or contact us for claim guidance.

For digital software products (such as Adobe/Microsoft), the activation code will be sent directly to your email within 24 hours after payment is verified.

Of course. Please make sure your tax details are completed in your account profile. The official e-Faktur will be sent automatically to your email after the order is shipped.